Oh I’ve never seen that, maybe it’s regional

I’ve only ever seen them at hiking trails, so yes. I’d rather be hiking than doing anything else

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Having a working unsubscribe mechanism is required by the CAN-SPAM act. Violations can carry a fine of $10k per email. When this has happened to me in the past, I’d email their customer service and Cc my states attorney general and the federal trade commission explaining that. It usually gets fixed pretty quick.

Or do the same basic troubleshooting you would for any other computer. It sounds like the person you’re replying to doesn’t know how to do that. They should learn. It’s not that hard.